---
title: How to Access the Knowledge Base
description: x
---

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[Customer portal](https://inspectntrack.wentinc.com/support-portal?hsLang=en)

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- [Customer portal](https://inspectntrack.wentinc.com/support-portal)
- [Submit a Support Ticket](https://www.smartsafetypro.com/support/)

[Submit a Support Ticket](https://www.smartsafetypro.com/support/)

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1. [Smart Safety Pro Knowledge Base](https://smartsafetypro.wentinc.com/help?hsLang=en)
2. [Frequently Asked Questions](https://smartsafetypro.wentinc.com/help/frequently-asked-questions?hsLang=en)

# How to Access the Knowledge Base

## If you can't see articles, make sure you're signed in to the knowledge base.

The knowledge base is not linked to the InspectNTrack software so your software password will not automatically work here.

### **You need to create a password specifically for this site.**

### **Create an Account**

1. Click the **Sign in or register** link at the top of the screen
2. Scroll down below the email and password boxes and click the link: **Don't Have an Account? Register Here **
   
   ![Register Link](https://smartsafetypro.wentinc.com/hs-fs/hubfs/INT%20Knowledge%20Base/Register%20Link.png?width=670&height=759&name=Register%20Link.png)
3. Enter your work email address and create a password. Check the agree box and press **Save Password.**
4. You will be immediately emailed a password verification email. Open the email and complete the verification.
5. Once confirmed, you can return to the knowledge base and login to view all the content.

### **If You’re Signed In But Still See No Content, or see a 404 error on the pages.**

Your account needs further validation. Please complete the provided form below so InspectNTrack Support can verify your customer status and complete your registration.

 

- [System Setup](https://smartsafetypro.wentinc.com/help/system-setup?hsLang=en#main-content)

    - [Site Map Setup](https://smartsafetypro.wentinc.com/help/system-setup?hsLang=en#site-map-setup)
    - [LOTO Module Setup](https://smartsafetypro.wentinc.com/help/system-setup?hsLang=en#loto-module-setup)
    - [Inspection Templates](https://smartsafetypro.wentinc.com/help/system-setup?hsLang=en#inspection-templates)
    - [Equipment Setup](https://smartsafetypro.wentinc.com/help/system-setup?hsLang=en#equipment-setup)
- [Managing Users & Assignments](https://smartsafetypro.wentinc.com/help/managing-users-assignments?hsLang=en#main-content)

    - [User Permissions](https://smartsafetypro.wentinc.com/help/managing-users-assignments?hsLang=en#user-permissions)
- [Using the Web Portal](https://smartsafetypro.wentinc.com/help/using-the-web-portal?hsLang=en)
- [Frequently Asked Questions](https://smartsafetypro.wentinc.com/help/frequently-asked-questions?hsLang=en)
- [Compliance Workflow](https://smartsafetypro.wentinc.com/help/compliance-workflow?hsLang=en#main-content)

    - [Project Workflow Features](https://smartsafetypro.wentinc.com/help/compliance-workflow?hsLang=en#project-workflow-features)
- [LOTO Procedures](https://smartsafetypro.wentinc.com/help/loto-procedures?hsLang=en)

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